Prescriptions
Prescription Ordering:
Prescriptions from September 29th can only be requested on the following days and times:
Monday, Tuesday, Wednesday, and Friday between 10:30am and 12:30pm.
The most efficient way to order your medication is via the NHS App: https://www.nhs.uk/nhs-app/
Alternatively, you can use our online triage system: https://accurx.nhs.uk/patient-initiated/P81046
Repeat Prescriptions
The practice will only accept orders for prescriptions from you or your carer in the following ways:
- Online using the NHS App or via our online triage https://accurx.nhs.uk/patient-initiated/P81046
The NHS App allows you to link your profile to a parent, family member or carer who can order items on your behalf. See attached website link for more information: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/linked-profiles-in-the-nhs-app/
- Handing in the white tear off part of the prescription normally received when you receive your medication from the pharmacy. Only individual items that are ticked will be requested.
- Request slip located in the practice reception
- Phone line – dedicated prescription line open Monday, Tuesday, Wednesday and Friday 10:30-12:30
Please ensure you are able to name each individual item that you require, this is to ensure that staff order the correct items for you.
Please allow 48 hours before collecting your prescription from the practice or pharmacy.

Self Care – Over the Counter Medicines
Please note the following items are no longer routinely prescribed, and unless there are exceptional circumstances, patients are expected to buy these products themselves.
- Pain killers for minor aches and pains
- Tonics, vitamins and health supplements
- Ear wax removers (a few drops of olive oil is recommended)
- Lozengers, throat sprays, nasal sprays, mouthwashes, gargles and toothpastes
- Indigestion remedies for occasional use
- Creams for bruising, tattoos, and scars
- Moisturisers, bath additives and shampoos for dry skin.
Why
Many of these products are cheap to buy and are readily available along with advice from pharmacies, as well as shops and supermarkets (which are often open late and at weekends).
Sometimes there is a better alternative to the medications, e.g. olive oil to remove ear wax.
There are no real clinical benefits.
The local NHS spends over £700,000 each year on these medicines. This money could be better spent on treating more serious conditions and reducing health inequalities.
Page created: 01 February 2022